error234 (2012-01-15 13:59:06)

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whats wrong with your 3ds? I have plenty of experance with sending in my 3ds, I had to do it twice. the first time they ran a diagnostic check and sent it back to me but it was a hardware problem not a software problem so that didnt fix it. I had to send it back again and that time they replaced the whole 3ds. problem solved

call their 1800# you can find it in your 3ds manual. they will send you a postage sticker. then you use that to send in your 3ds. make sure you put a letter in the box saying whats wrong with your 3ds. the second time I sent mine in I put a letter on top that would be seen as the box was opened. one letter rubber banded to the 3ds and one letter inbetween the 2 screens of the 3ds. over kill I know but I didnt want to have to send it in a 3rd time.

it might be almost a month before you get your 3ds back depending on how far away from California you live.

their customer service people are very nice and helpful you shouldnt have any problem as long as you rubber band a letter of what needs to be fixed to your 3ds. I made the mistake of thinking that because I told the person on the phone what was wrong with my 3ds that they would know what to fix when I sent it in.

This post has been edited one or more times, the last time was:
2012-01-15 14:06:23

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error234 (2012-01-15 14:03:43)

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if you have your receipt you might also try doing an exchange at the store you bought your 3ds

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